Our Commitment to Privacy
Oclinicals is committed to protecting the personal information of all our stakeholders.
Please review the privacy statement below to learn more about how we protect the information entrusted to us.
Privacy Statement
Effective Date: 03/02/2022
Table of Contents
- Introduction
- Data Protection Inquiries
- How we collect and use (process) your personal information
- Use of the Oclinicals.com website
- Cookies and tracking technologies
- When and how we share information with third parties
- Data Subject rights
- Security of your information
- Data storage and retention
- Children's data
- Questions, concerns, or complaints
Introduction
Oclinicals provides outsourced clinical services in the areas of recalls, staffing, and data entry to Gastroenterology practices.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Oclinicals' policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
Data Protection Inquiries
Oclinicals is headquartered in Aventura Florida, in the United States. If you would like to exercise your privacy rights, please email us to info@oclinicals.com or call us at (305) 697-9789 if you have any questions or concerns about Oclinicals personal data policies or practices.
How we collect and use (process) your personal information
Oclinicals collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:
- name
- email address
- practice name
- practice phone number
We use this information to provide prospects and client practices with services.
SMS opt-in or Phone Numbers for the purpose of SMS are not being shared.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services and who have all signed BAAs (business associate agreements) as required under the HIPAA privacy rule.
Use of the Oclinicals.com Website
Oclinicals' website does not collect information. We only collect the information you provide to us through the "contact us" form. We use this information to attend your inquiries for our services. In addition, Oclinicals has a legitimate interest in understanding what are practices evolving needs and the information we collect assists Oclinicals with providing more relevant services that satisfy GI practices recalls and staffing needs.
Cookies and tracking technologies
Oclinicals does not use cookies to track visitors to its website.
When and how we share information with third parties
The personal information Oclinicals collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.
A list of our third party sub processors can be found here: AWS, MS AZURE, and RING CENTRAL.
We do not otherwise reveal your personal data to non-Oclinicals persons or businesses for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We do not use any visitor's data for marketing or promotional purposes.
Data Subject rights
US and EU Privacy laws such as The General Data Protection Regulation (GDPR) and other countries' privacy laws provide certain rights for data subjects. Data Subject rights under these policies include the following:
- Right to be informed
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right of data portability
- Right to object
- Rights related to automated decision-making including profiling
This Privacy Notice is intended to provide you with information about what personal data Oclinicals collects about you and how it is used.
If you wish to confirm that Oclinicals is processing your personal data, or to have access to the personal data Oclinicals may have about you, please contact us.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Oclinicals might have received the data from Oclinicals; what the source of the information was (if you didn't provide it directly to Oclinicals; and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Oclinicals if it is inaccurate.
You may request that Oclinicals erase that data or cease processing it, subject to certain exceptions. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Oclinicals processes your personal data. When technically feasible, Oclinicals will-at your request-provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Oclinicals will provide you with a date when the information will be provided. If for some reason access is denied, Oclinicals will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at info@oclinicals.com.
Security of your information
We take reasonable security measures to protect the security of your personal information. The security of your personal information is important to us. When you enter personal information, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology.
Data storage and retention
Your personal data is stored by the Oclinicals on its servers, and on the servers of the cloud-based database management services the Oclinicals engages, located in the United States. Oclinicals retains service data for the duration of the customer's business relationship with Oclinicals and for a period of time thereafter, to analyze the data for Oclinicals own operations, and for historical and archiving purposes associated with Oclinicals' services. Oclinicals retains prospect data until such time as it no longer has business value and is purged from Oclinicals systems. All personal data that Oclinicals controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: info@oclinicals.com
Children's data
We do not knowingly attempt to solicit or receive information from children through our website.
Questions, concerns or complaints
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
Oclinicals
19495 Biscayne Blvd.
Suite 608
Aventura, FL 33180
info@oclinicals.com
(305) 697-9789