Over 2000 Doctors Trust Oclinicals!
Medical Appointment Scheduling Service
Are missed appointments, incorrect bookings, and long hold times frustrating your patients and staff?
Managing appointment schedules often requires more time and attention than a busy medical office can afford. Inefficient scheduling can lead to unhappy patients, irritated providers, and even lost revenue.
By outsourcing your medical appointment scheduling, you can streamline the process, free up valuable time for your in-house employees, and enhance your practice's overall efficiency.
Oclinicals takes the burden of medical appointment scheduling off your team's shoulders, allowing them to focus on what they do best—providing excellent patient care. Our service ensures that your patients have a seamless experience when booking appointments, whether for a single provider or an entire clinic.
Join 2,000+ doctors who trust Oclinicals for their outsourcing needs.
Contact us today and get a free consultation!
Medical Appointment Scheduling Testimonials
“US Digestive Health utilizes Oclinicals agents to help with our outreach efforts in getting our patients scheduled for procedures and office visits. They function as part of our team and are an incredible asset to our organization. We highly recommend their services.”
- Laura Becker, Manager of Triage and Open Access, US Digestive Health, PA
“Oclinicals is an amazing company to work with! Our office has been working side by side with them for the past 3 years and they make the hiring process smooth and painless! They’re very cooperative and provide great support with our employees. They’re always prompt, responsive and provide great IT support when needed! Oclinicals is hands down the best and most reliable fit for our practice.”
- Ashley Vargas, Call Center Supervisor, Urology Specialty Care, FL
Ready to see how OCLINICALS can help your practice?
Customized Scheduling for Your Practice
Every practice has its own set of requirements when it comes to appointment scheduling. Our team of skilled schedulers is trained to understand the specific needs of your medical practice, offering the same level of professionalism as your in-house staff. We manage everything from booking and confirming appointments to handling cancellations and rescheduling, so you don’t have to worry about a thing. We’ll even manage all HR responsibilities - recruiting, hiring, training, and managing - for your outsourced medical schedulers.
Here are just a few of the specialties we support:
- Primary Care (Family Medicine, Internal Medicine, Pediatrics)
- OB/GYN
- Dermatology
- Gastroenterology
- Ophthalmology
- Urology
- Cardiology
- Orthopedists
- Neurology
- Oncology
- Dentists
What is included with Oclinicals’ medical medical appointment scheduling service?
HIPAA Compliance and Cybersecurity Certified Services
Recruitment and Training
Performance Tracking / KPI Dashboard
Account Supervisor
Quality Assurance and Protocols Compliance
Higher Productivity and Profitability
Dependable Client Support
Documentation on all activities
Quality Assurance
Our quality assurance team starts on day one, monitoring performance, auditing calls, and checking records to ensure compliance with your protocols.
All this allows you to concentrate on what matters most: delivering top-notch care to your patients.
True Partners
Oclinicals works closely with your staff to adapt to your system and workflows. We're always available, providing a dedicated contact for any concerns. We reach out in real time with questions or patient concerns for fast resolutions. This real-time communication helps build a strong team culture.
- Seamless integration with your practice
- Constant availability and dedicated support
- Real-time issue resolution
- Enhanced team collaboration
OCLINICALS Medical Call Center Outsourcing is HIPAA Compliant and Cybersecurity Certified
We have all the processes in place to ensure all patients' Protected Health Information (PHI) is secured. All of our agents are HIPAA trained and certified. Oclinicals has the SOC 2 Cybersecurity Certification.