Over 2000 Doctors Trust Oclinicals!
Optometry Patient Recall Service
Fighting to get patients back for eye care? You're not alone. Many optometrists struggle to connect with patients who miss or delay routine care.
In optometry, missed appointments can lead to more than just gaps in care. Delayed exams may result in unnoticed changes in vision, progression of eye disease, or missed opportunities to detect other health problems.
That’s where Oclinicals can help. Our Optometry Patient Recall Service is designed to bring patients back for essential eye care—from routine exams to follow-ups for chronic conditions like glaucoma.
We’ve scheduled over 1,000,000 appointments and bring that experience to your practice. Our team handles reminder calls, follow-up outreach, and scheduling. Your in-house team can remain focused on the patients in front of them.
There are no upfront costs. You only pay if we successfully book the appointment.
Join the 2,000+ doctors who rely on Oclinicals to help keep their schedules full and their patients on track.
Contact us today for a free consultation!
Patient Recall Service Testimonials
“Oclinicals has been a great partner since 2020 both on the recalls side of our business as well as on the staffing side. Having Oclinicals as part of our team allows the internal staff to focus on the day-to-day operations and know they have the remote staff to support them. The team at Oclinicals including the president/owner, the management team, and the staff are great to work with and I value their partnership.”
Lori Angelotti, University Gastroenterology, RI
"We have been working with Oclinicals to assist us with our patient recalls for several years. It has taken a large burden off of our administrative staff and they have done a great job. The management team is outstanding and always available for questions and feedback. Recently we also signed on to have their team assist with answering phones in our call center. It has proven to be a profitable relationship"
Bernadette Scrape, Digestive Healthcare Center, NJ
“US Digestive Health utilizes Oclinicals agents to help with our outreach efforts in getting our patients scheduled for procedures and office visits. They function as part of our team and are an incredible asset to our organization. We highly recommend their services.”
Laura Becker, US Digestive Health, PA
Ready to see how OCLINICALS can help your practice?
Outsource Your Optometry Recall Calls
Our trained team is experienced in managing recalls for busy eye care practices.
Our recall service helps patients return for:
- Annual eye exams
- Contact lens or prescription follow-ups
- Glaucoma, cataract, or macular degeneration check-ups
- Diabetic eye exams and vision monitoring
Our optometry patient recall service offers reliable support without increasing your team’s workload.
What is included with Oclinicals’ optometry patient recall services?
Persistent calls to schedule pending procedures or office visits.
HIPAA Compliance and Cybersecurity Certified Services
Voicemails and handling of return calls.
Follow-up care reminders via email, letters, and text messages.
Faxes to primary care physicians if patients don’t respond.
Patient screening: update demographics, insurance, medications, recent procedures, preferred pharmacy, and emergency contact info.
Medical record updates through practice management software.
Communication with your practice via chat, email, or phone.
Quality assurance monitored calls.
Billing only for completed appointments or procedures.
Data scrubbing to improve contact success rates.
Dedicated client dashboards to track KPIs and recall success rates.
Our Process:
Sick of the hassle of recruiting, hiring, and training, only to have employees leave and start all over?
Say goodbye to HR headaches. We handle everything: recruiting top talent, training them, and managing turnover. This lets you focus on patient care.
Quality Assurance
Our quality assurance team starts on day one, monitoring performance, auditing calls, and checking records to ensure compliance with your protocols.
All this allows you to concentrate on what matters most: delivering top-notch care to your patients.
True Partners
Oclinicals works closely with your staff to adapt to your system and workflows. We're always available, providing a dedicated contact for any concerns. We reach out in real time with questions or patient concerns for fast resolutions. This real-time communication helps build a strong team culture.
- Seamless integration with your practice
- Constant availability and dedicated support
- Real-time issue resolution
- Enhanced team collaboration
OCLINICALS Recall Service for GI Doctors is HIPAA Compliant and Cybersecurity Certified
We have all the processes in place to ensure all patients' Protected Health Information (PHI) is secured. All of our agents are HIPAA trained and certified. Oclinicals has the SOC 2 Cybersecurity Certification.