Over 2000 Doctors Trust Oclinicals!
Referral Management Outsourcing
Are delays in your referral process putting your patients at risk? Patients waiting for essential care may experience worsening conditions, leading to avoidable complications or even emergencies. This isn't just bad for patients; it's damaging your referral relationships and reputation.
Managing referrals is hard work. Dealing with paperwork, coordination, communication gaps, tracking, and follow-up can leave you feeling like you’re spinning your wheels. Plus, if anything falls through the cracks, you’re left with angry patients and irritated providers.
Oclinicals is here to help. With referral management outsourcing services, we’ll take on the burden of organizing, processing, and scheduling referrals. By leaning on us for closed loop referrals, you’ll get back precious time and energy so you can do more of what you do best: care for patients.
Join 2,000+ Doctors who trust Oclinicals with outsourcing their staffing needs.
Contact us today and get a free consultation!
Ready to see how OCLINICALS can help your practice?
Expert Referral Management
When you choose Oclinicals for referral management outsourcing, you’ll benefit from adding expert team members without the need to recruit, hire, onboard, and manage. We manage the entire process, including training to your specifications and needs. Once onboarded, our team is an extension of your team.
Referral Management Outsourcing Services include:
- Organizing: We track all referral requests, monitor progress, and follow up on outstanding items.
- Processing: Our associates ensure referrals are processed promptly so your providers have the information they need when they see the patient.
- Scheduling: We’ll work within your practice scheduling systems and guidelines to schedule referral patients appropriately.
The typical practice has as many as 39%* of referrals that never get an appointment. We’ll help you close the referral loop, allowing you to capture lost revenue for your practice and get patients the care they deserve.
We provide services to all types of specialties, including:
- Gastroenterology
- Ophthalmology
- Urology
- Cardiology
- Orthopedic
- Neurology
- Oncology
- And more!
*Closing the Referral Loop: an Analysis of Primary Care Referrals to Specialists in a Large Health System. Journal of General Internal Medicine.Â
What is included with Oclinicals’ insurance verification outsourcing?
HIPAA Compliance and Cybersecurity Certified Services
Recruitment and Training
Performance Tracking / KPI Dashboard
Account Supervisor
Documentation Of All Activities
Quality Assurance and Protocols Compliance
Higher Productivity and Profitability
Dependable Client Support
Our Process:
Sick of the hassle of recruiting, hiring, and training, only to have employees leave and start all over?
Say goodbye to HR headaches. We handle everything: recruiting top talent, training them, and managing turnover. This lets you focus on patient care.Â
Quality Assurance
Our quality assurance team starts on day one, monitoring performance, auditing calls, and checking records to ensure compliance with your protocols.
All this allows you to concentrate on what matters most: delivering top-notch care to your patients.
True Partners
Oclinicals works closely with your staff to adapt to your system and workflows. We're always available, providing a dedicated contact for any concerns. We reach out in real time with questions or patient concerns for fast resolutions. This real-time communication helps build a strong team culture.
- Seamless integration with your practice
- Constant availability and dedicated support
- Real-time issue resolution
- Enhanced team collaboration
OCLINICALS Referral Management Outsourcing Service is HIPAA Compliant and Cybersecurity Certified
We have all the processes in place to ensure all patients' Protected Health Information (PHI) is secured. All of our agents are HIPAA trained and certified. Oclinicals has the SOC 2 Cybersecurity Certification.