Many healthcare practices struggle to keep patients on track with recommended care. Whether it’s annual check-ups, follow-ups, or screenings, patients often forget or delay scheduling. When these visits don’t happen, it impacts patient health and practice revenue. Managing patient recalls can overwhelm staff. Other tasks often take priority, and recalls can fall behind. Patient recall services help your practice reconnect with patients. They also save you time and money.
The Cost of Missed Appointments
Unscheduled follow-ups and preventive care visits create financial losses for healthcare practices. Additionally, delaying care can lead to worse health outcomes. This often means patients need more intensive treatments later.
How Missed Appointments Impact Your Practice:
- Lost revenue – Empty appointment slots mean reduced earnings.
- Increased staff workload – More time spent tracking down patients instead of focusing on other tasks.
- Lower patient retention – Patients who fall off their care schedule are more likely to leave the practice. Or worse, miss out on care completely.
By outsourcing patient recall services, practices can recapture these appointments. This ultimately leads to increased revenue and healthier patients.
How Patient Recall Services Save Time
1. Eliminates Manual Follow-Ups
Staff shouldn’t have to spend hours making calls or sending reminders. Outsourced recall teams handle patient outreach, allowing staff to focus on more pressing matters.
2. Ensures Reliable and Timely Outreach
Patient recalls often take a back seat when a busy in-house team juggles many responsibilities. Outsourcing patient recalls means you have someone focusing solely on recalls. This helps ensure follow-ups happen on time and no patients are overlooked.
3. Allows Faster Patient Re-Engagement
Many patients simply forget to schedule. A recall service ensures they receive timely reminders, making it easier for them to rebook missed appointments.
How Patient Recall Services Save Money
1. Fill Schedules
Empty appointment slots hurt revenue. A recall service helps fill openings with patients who need care, increasing overall productivity.
2. Reduces Staff Costs
Outsourcing offers a cost-effective way to handle patient recalls without hiring more staff. This saves expenses on recruiting, hiring, training, salaries, and benefits.
3. Improves Long-Term Patient Retention
A patient who regularly visits your practice is more likely to stay long-term. Recalling overdue patients helps ensure they continue their care with your practice. This ultimately improves lifetime value.
A More Efficient Way to Manage Patient Recalls
Managing recalls in-house is inefficient and costly. Outsourcing patient recalls allows practices to keep patients coming in while reducing the burden on staff.
Oclinicals provides reliable patient recall services designed to increase efficiency and boost revenue. Our team manages outreach, scheduling, and follow-ups so your staff can focus on patient care.
Contact us today to learn more about our patient recall services.