Running a healthcare practice involves more than just treating patients. Administrative tasks, insurance approvals, and patient communication take up valuable time and resources. For many practices, these non-clinical responsibilities can slow down operations. Recruiting and hiring qualified employees can be challenging. Turnover for these positions can be high, leading to burnout and overwhelm for the rest of the team.
That’s where clinical process outsourcing comes in. This helps practices improve efficiency, reduce costs, and free up staff to focus on patient care.
What is Clinical Process Outsourcing?
Clinical process outsourcing (CPO) refers to delegating non-clinical tasks to external professionals. This allows medical practices to offload time-consuming work while maintaining quality service.
Commonly outsourced services include:
- Appointment scheduling
- Call center services
- Data entry
- Insurance verification
- Medical billing and coding
- Prior authorizations
- Patient recalls
- Referral management
Outsourcing these functions helps enhance workflows, eliminate bottlenecks, and improve patient satisfaction.
How Outsourcing Simplifies Your Practice
1. Reduces Administrative Burden
Many healthcare teams struggle to balance patient care with administrative tasks. Clinical process outsourcing allows trained associates to handle these tasks, freeing in-house staff to focus on patient interactions.
2. Speeds Up Insurance Approvals
Prior authorizations and insurance verification can cause delays if not managed properly. Outsourced specialists are often able to process these requests faster since they won’t have to juggle other tasks. This reduces wait times and ensures patients receive timely care.
3. Improves Patient Experience
Patients expect prompt communication and minimal wait times. Outsourcing call center and scheduling services helps practices supplement their current staff. That way, every patient call can be answered without delay. It can also improve hold times, a common frustration for patients.
4. Cuts Costs While Maintaining Quality
Hiring, training, and managing in-house team members is expensive. Clinical outsourcing offers a cost-effective alternative. Practices can have access to experienced professionals without the added overhead costs. You’ll save on salaries, benefits, training, and management expenses. All while improving operational efficiency.
Is Clinical Process Outsourcing Right for Your Practice?
If non-clinical tasks are slowing down your practice, outsourcing may be the perfect solution. Clinical process outsourcing helps you stay on top of the paperwork, the appointments, and the calls. This lets you focus on what matters most: providing high-quality care.
Oclinicals provides clinical process outsourcing services designed to support healthcare practices of all types and sizes. We’ll take care of hiring, training, and managing your outsourced team members, making it easy to add staff without additional headaches.
Contact us today to learn how outsourcing can simplify your practice.